Support Policy

EQUIAVIA Ltd. will endeavour to do it's best to support you in a reasonable time if the application does not function as expected on your device.

Please take note that we only support apps on the latest version of IOS.

Critical updates will be released as and when required.

END-OF-LIFE NOTIFICATION (1 October 2019)

AIRCRAFT BUILDER AND AIRCRAFT BUILDER - TRY AND BUY

We launched Aircraft Builder and Aircraft Builder - Try and Buy in 2013. They turned 6 years old this year which is about 10,000 years old in "app years". Unfortunately, it is no longer viable or economical to maintain or support the apps, and we are stopping all support and maintenance of the products from the 1st of October 2019.

We do want to ensure that our existing users receive sufficient notice before the apps are no longer available, which is why the application will only be removed from the App Store on the 1st of October 2020.

We appreciate the support you have provided us, and wish you all the best with your project.

Please do not purchase this product or the In-App Unlock purchase.


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